Awards and Recognitions

Fellow - 2007
Society for Technical Commications

Frank R. Smith Outstanding Journal Article 2001
STC's Technical Communication Journal
"On Beyond Help – User Assistance and the User Interface"

Frank R. Smith Outstanding Issue of 2002
STC's Technical Communication Journal
Special Issue on EPSS, Editor Saul Carliner including
"Who is in Control? The Logic Underlying the Intelligent Technologies Used in Performance Support"

Elections Assistance Commission, Technical Guidelines Development Committee, Chair Sub-committee on Human Factors and Privacy, 2004-2008

Federal Election Commission, Advisory Board on human factors for voting systems, 2003

Industry Affiliations

Usability Professionals' Association

• President, 2004 - 2005
• Board of Directors, 2000 - 2006
• Director, Usability in Civic Life, 2000-present

Society for Technical Communication

• Fellow - 2007
• President's Award - 2004
• Distinguished SIG Service Award - Usability SIG - 2003
• Usability SIG Manager, 1999 - 2002
• Distinguished Chapter Service Award, 1997

STC International Online Communications Competitions Awards

• NSI web site, 1998
• AT&T PDD, Best in Show 1996
• Productivity Shoppe Get Smart, 1996
• Cognetics web site, 1996-1997
• Hyperties documentation, 1996-1997
• Primary Source Media American Journey, 1995
• Hewlett Packard LaserJet 4 Travel Guide, 1992

United Scenic Artists

• Lighting Designer #278/3259, 1984-present

 

Whitney as a young lighting designer